FAQs

What will I received when purchasing a printable/downloadable item?

Following purchase of a printable, you will be emailed a link to download the file as a PDF that can be saved to your computer. Planner pages are A4 (297  x 210 mm) and can be printed as a whole pack or selected pages at home using Adobe Acrobat or at a print shop.

 

How do I get the best printing results at home?

For planner pages, a paper weight of 100 gsm or higher is recommended for good quality printing, particularly for double sided pages.

 

Can I share the digital files?

The digital files are subject to copyright. Please do not share the purchased digital file. Under no circumstance should the files be resold or distributed.

 

What is your return policy?

As the files are digital downloads and available immediately, refunds cannot be provided and all sales are final. However, if you are not completely satisfied with your purchase, please get in touch within 7 days of purchase and I will do my best to resolve any problems.

 

Why are some of your inserts not available in a full range of sizes?

During the design process of some printable inserts, it was determined that for functionality purposes, certain inserts would not be practical in smaller planner sizes. If you would like inserts in specific sizes, please let me know and I will do my best to accommodate.

 

Can you ship physical inserts?

Currently physical products are not available. However, I will definitely consider this avenue once the product range increases.